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customer service

  • Airlines

    Flight Attendant Shamed Passengers Over the PA

    by SharonKurheg November 4, 2024
    by SharonKurheg November 4, 2024

    Some people have no idea of what a flight attendant’s job entails. You can sometimes tell when they don’t, because of the things some passengers ask flight attendants to do …

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  • Hotels

    Hotel Fail Trifecta – Hotel’s 3 Screw Ups on The Same Reservation

    by SharonKurheg October 29, 2024
    by SharonKurheg October 29, 2024

    If you can say one thing about my husband Joe and me, it’s that we don’t sweat the small stuff. We know that stuff happens and if a hotel screws …

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  • Airlines

    American Airlines Caused This Problem, But Their Fix Is Just As Bad

    by SharonKurheg October 25, 2024
    by SharonKurheg October 25, 2024

    Over the past year or two, American Airlines really seems to be going downhill. Their IT glitches are ridiculous Trying to redeem one of their flight vouchers is an effort …

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  • Funny Stuff

    “Dear Ryanair,”: The Funniest Complaint Letter Ever Written To An Airline

    by SharonKurheg July 20, 2024
    by SharonKurheg July 20, 2024

    As Joe wrote a while back, we’ve never flown on Ryanair (mainly because I won’t let him book a flight on them. The same holds true for all the ultra …

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  • Airlines

    Emirates Opens its First Travel Store in the Far East

    by SharonKurheg July 18, 2024
    by SharonKurheg July 18, 2024

    Emirates has opened a travel store in Hong Kong; it’s the first of its kind in the Fast East. At 1,500 square feet, the Emirates Travel Store has a nicely …

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  • Airlines

    Study: Airlines More Likely to Respond to You on One Particular Social Media Platform

    by SharonKurheg July 18, 2024
    by SharonKurheg July 18, 2024

    When everything with your airline reservation and flight goes well, it’s like you’ve won the lottery. If something doesn’t go well – they changed your flight time and it doesn’t …

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  • Airlines

    UGH! My Latest Dealing With American Airlines’ Crap IT Glitches

    by joeheg July 17, 2024
    by joeheg July 17, 2024

    Every year, I rank the major US airlines based on our experiences with them over the past year. Of the major carriers, American has consistently been slipping downward, even falling …

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  • Airlines

    Man Tried to Travel With Son Using Expired Passport, Because What Could Go Wrong?

    by SharonKurheg May 29, 2024
    by SharonKurheg May 29, 2024

    Sometimes I wish I could buy a sign that said, “LEAVE YOUR SENSE OF ENTITLEMENT AT THE DOOR.” And I bet there are plenty – and I mean PLENTY – …

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  • Ground Transportation (Bus, Lyft, Subway, Taxi, Train, Uber, etc.)

    Seven Tips Of How To Be A Good Uber/Lyft Passenger

    by joeheg March 30, 2024
    by joeheg March 30, 2024

    Sharon and I are by no means expert passengers for ride-sharing services like Uber and Lyft, but we’ve been on enough rides where we know what makes us appealing passengers. …

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  • Food & Beverage

    The Things Restaurant Servers Notice About You

    by SharonKurheg March 28, 2024
    by SharonKurheg March 28, 2024

    People always say that first impressions are important. For better or for worse, people make assumptions about you – both good and bad – based on that first impression. We’ve …

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Your Mileage May Vary
  • Home
  • Contact
  • About
  • Categories
    • Airlines
    • Airports
    • Contests & Sweepstakes
    • Credit Cards
    • Cruises
    • Discounts & Sales
    • Disney, Universal & Other Theme Parks
    • Food & Beverage
    • Funny Stuff
    • Ground Transportation (Bus, Lyft, Subway, Taxi, Train, Uber, etc.)
    • Hotels
    • Lounges
    • Museums
    • New York City
    • Newbies (& those who don’t travel often)
    • Parks/Nature
    • Points & Miles
    • Rental Cars
    • Roadside Attraction
    • Shopping
    • Theater
    • Tips and Tricks
    • Travel
    • Weekly Recap