Southwest Airlines

Airline elite status is only useful when you can actually take advantage of the benefits. In my wife Sharon’s case, getting JetBlue Mosaic status for 25 years was the main …

Airlines ban unusual things all the time. But Southwest Airlines’ latest addition to its prohibited-items list was weird enough that it almost immediately inspired some internet trolling. 😆 I have …

When Southwest moved to assigned seating, one problem was almost guaranteed to show up sooner or later: what happens when a passenger pays extra for a “window” seat…and there isn’t …

I’m used to seeing flights get more expensive as departure gets closer. This time, the opposite happened. I’m usually better about booking our summer flights earlier than this, but work …

It wasn’t all that long ago that you could bring your pillow onto a Southwest Airlines flight and no one would bat an eyelid; now it counts as a carry-on. …

Everyone has their own idea of what makes an airline “the best.” For some, it’s all about price. For others, it’s the onboard experience, the route network, or simply how …

After months of changes passengers hated, Southwest is finally adding a perk travelers might actually like — although there are still a few catches. It seems like nearly every change …

For years, the Southwest Plus Card was the one you kept because it was cheap—not because it was especially good. It was the lowest-tier personal Southwest card, with a lower …

Southwest Airlines has been making a lot of changes lately — and not all of them have gone over well. Now even The Onion is getting in on the action. …

The airline says it’s refining its new boarding system after passengers reported issues with overhead bin space, family seating, and boarding flow. Southwest Airlines’ new boarding system, introduced in January, …