United Airlines

JetBlue and United’s Blue Sky partnership has been rolling out in stages, and one of the more interesting parts is now live: JetBlue Mosaic members can receive elite-style benefits when …

When Aeroplan moved the four of us from Lufthansa business class to United economy, I knew we should receive some points back. I didn’t know the refund would eventually total …

The United Quest Card sits between the United Explorer Card and the premium United Club Card. Its $350 annual fee is substantial, but the card includes benefits that can make …

Scoring a last-minute upgrade is usually a great way to start a flight—especially when you’re headed on a long-haul route. So imagine the surprise of one United passenger whose upgraded …

When United rebooked us after our flight to Frankfurt went mechanical, it automatically refunded the Economy Plus seat we lost. But another seat charge quietly remained. Before our original flight …

Over the years, my opinion about flying business class from the East Coast to Europe has changed more than once. When my wife Sharon and I first started traveling to …

Airport lounges used to feel like a reliable escape from the terminal. These days, getting through the door can be more frustrating than finding an empty seat near the gate. …

I have a United flight I need to book, but I’m intentionally waiting a few days before buying it. That’s not because I expect the fare to drop, because I’m …

There are plenty of things passengers do on planes that annoy everyone around them. Reclining too quickly. Taking over both armrests. Standing up the second the plane reaches the gate. …

For whatever reason — whether it’s impatience, entitlement or simply bad airplane etiquette — some passengers put their carry-on bags in overhead bins near the front of the plane before …