Virgin Atlantic

Devaluations draw the ire of people who collect travel points more than any other negative thing a program can do. This anger intensifies when programs devalue points without notice — something …

If you’re diving into the world of points and miles, one of the first things you’ll hear about is airline alliances—oneworld, Star Alliance, and SkyTeam. Each includes a collection of …

The Virgin brand has expanded far beyond airlines. In addition to Virgin Atlantic, there’s now Virgin Hotels, Virgin Voyages, and even a catch-all rewards platform called Virgin Red. And while …

Booking a flight using airline miles always feels like a win. You’ve compared prices, found availability, transferred points, and locked in your reservation. Done and done, right? Not so fast. …

When it comes to Delta SkyMiles, I tend to be more forgiving than most. I should clarify—I love flying Delta, but their loyalty program has nothing to do with that. …

We’ve written about complaint letters in the past: The complaining business class passenger who got what was coming to him The hotel owner who reamed a guest for their complaint …

Virgin Atlantic’s Household Account program is now open to all Flying Club members. While I’m sure many people might think this program is like British Airways’ or JetBlue’s family pooling… …

When booking an award flight, it helps to explore all the options. I faced this decision last year when I booked a flight on Virgin Atlantic from Orlando to London. …

The Virgin brand has a storied history, dating back to its origins as a record shop in 1970. Over the years, it has evolved into a global conglomerate with a …

People have been pinching (that’s “stealing” for us Americans) the salt and pepper shakers from Virgin Atlantic for years. And no wonder…they’re shaped like planes and are adorable! Wilbur & …