Hertz Undercharged Me & I Don’t Know Why?

by joeheg

We’ve had a Hertz reservation on hold for a couple of months. It was for a two-day rental from Newark, NJ and I booked through a Priceline link from Autoslash. I’ve been tracking the rental, and I’d get an alert about a lower price every few days.

Eventually, I received an alert about a lower price from Hertz, but we didn’t book it because it was for a Tesla (Here’s why I didn’t want to rent an EV for this trip). I stuck with the initial reservation, even if it was a few dollars more, because I wanted to use President Circle status to skip the counter.

Here’s a breakdown of the original price quote:a screenshot of a phone

a screen shot of a car rental service

When I arrived in Newark, my name was on the Hertz board with instructions to pick a car from the President Circle area. I drove to the exit gate where I received my rental agreement. I also received an email with the breakdown of rental charges.

a white paper with black text

My $169 rental was now $128.

The biggest changes are a lower daily rate ($50 instead of $52.48) and a $25 promotional coupon. The other differences are the service charges & taxes, which are $10 less (some of which can be attributed to the lower rental amount.)

I’ve tried but I can’t determine where the $25 off came from. I’m not complaining but I want to know if I can use it again. Based on experience, I’m worried when unknown discounts show up on rentals.

I’m not going to worry about it. My only regret is that I didn’t know about the discounted price sooner. I wouldn’t have kept trying to find a lower rate if I did.

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This post first appeared on Your Mileage May Vary



BeantownFlyer March 19, 2023 - 6:33 pm

It says PC 210805. I applied it to some dummy reservations and seem to get 25% off. Looks like that code has been around for some time – I found a 2017 FlyerTalk thread where someone asked about it – but no one could identify what it was.

Quo Vadis March 19, 2023 - 9:16 pm

Be careful that Hertz doesn’t (re)adjust your invoice and then put out an arrest warrant for you, claiming that you owe them money. Only half joking.

Franz March 20, 2023 - 8:27 am

Now they’ll send u to jail for paying less. Enjoy!

geoff March 20, 2023 - 10:03 am

Be careful, that’s their prelude to arresting you.


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