joeheg

When Southwest moved to assigned seating, one problem was almost guaranteed to show up sooner or later: what happens when a passenger pays extra for a “window” seat…and there isn’t …

If you hadn’t heard, we’re back from my wife Sharon’s big round birthday year trip. And in our house, those trips come with one simple rule: the birthday person gets …

The outrage of the day in the Hyatt world is that Park Hyatt Sydney and Park Hyatt Tokyo are apparently being treated as resorts for late checkout purposes. That matters …

After an unexpected extra day at Washington Dulles, we had a choice to make. We could go back to a lounge we already knew was excellent, or we could use …

Some credit cards get all the attention. The ones with airport lounge access. The ones with giant welcome bonuses. The ones with monthly credits that require a spreadsheet, a reminder …

Every year, I do a recap of where we actually stayed — not which hotel program we think we like best, not which one has the most valuable elite benefits, …

I tend to plan obsessively before our trips. Sharon, my wife, will confirm this in 3… 2… 1. (Sharon here. OMG, does he plan obsessively before our trips….!) But when …

If you’ve ever spent a long summer day walking around Disney, playing golf, hiking, running, or doing anything outside in serious heat, you may have noticed something strange afterward: a …

Once you’ve been collecting credit cards long enough, one of them will eventually be discontinued. The bank stops accepting new applications, the card disappears from the website, and suddenly you’re …

There are a few things that can make or break a hotel room for me. Not enough power outlets? Annoying, sure. But I can usually give a hotel at least …