joeheg

When I wrote about the two conflicting words that lead to poor customer service, I had no idea it would touch such a nerve. The comment I received the most …

Airlines have figured out how to charge us for just about everything, including where we sit – but one “premium” spot I still don’t understand is the beloved bulkhead seat. …

There was a time when I didn’t give much thought to my luggage. As long as I could fit my clothes inside and the zipper closed, it was fine. If …

Orlando’s main airport just scored a pair of new ultra-low-cost routes, giving budget-conscious travelers even more ways to get in and out of Central Florida. As demand for leisure trips …

If you’ve read this blog for a while, you already know we’re unapologetically pro-Starbucks when we travel. It’s predictable coffee in unfamiliar places, mobile ordering in chaotic airports, and an …

Right now, international travel from the United States is as popular as ever. Flights across the Atlantic and Pacific are packed, and prices often still feel higher than they did …

Once upon a time, the Chase Sapphire Preferred was the darling of the miles and points universe. It earned valuable Ultimate Rewards points with bonus points for spending on travel …

Sometimes an AMEX Offer comes back that’s not flashy but still worth adding right away. My wife Sharon just received one of those on several of her cards, and it …

Airport lounges have gotten busy over the past few years, and the American Express Centurion Lounges are some of the worst offenders. At peak times, it’s not unusual to see …

I’ve said for years that you should always register at least one credit card with a dining rewards program. You never know when it might pay off. And recently, that …