SharonKurheg

A wording issue tied to Southwest’s year-old Basic fare is causing passengers to believe they’ve been placed on standby—even though they still have confirmed seats on the flight. In aviation, …

Most hotel reservations never require a phone call—but a few specific requests are still best handled by speaking to someone directly. While most hotel reservations can be handled entirely online, …

A new ranking shared by Travel + Leisure analyzes 26 airlines to reveal which carriers deliver the best long-haul flight experience—and which fall short. Long-haul flights tend to amplify differences …

A viral TikTok has sparked debate after a traveler shared a workaround that avoids airport Uber surge pricing by taking a free hotel shuttle first—raising questions about fairness, ethics, and …

A simple gratuity error during a specialty dining experience on a Royal Caribbean cruise temporarily resulted in a nearly $100,000 charge—and left a couple without usable credit for the rest …

With mobile apps handling everything from check-in to room keys, in-room phones feel outdated—but U.S. hotels keep them for safety, legal, and operational reasons. It’s the 21st century and people’s …

From DVC’s old length-of-stay passes to the discontinued Disney Premier Passport, Disney has experimented with big-ticket access—just not a true worldwide pass. Walt Disney World has changed ticket media quite …

Rome has begun charging tourists a small fee to access the Trevi Fountain as part of an effort to manage overtourism, but some visitors are already attempting to bypass the …

Following its latest earnings report, passengers and American Airlines employees say ongoing customer service issues, leadership problems, and operational failures are hurting the airline’s ability to compete with its rivals. …

There’s an old saying that there are 2 things guaranteed in life – death and taxes. I think they should really change that to 3 things – death, taxes and …