Cancellations

I have an upcoming stay at a Hyatt property and am completely confused by their “deposit” policy. I understand some hotels require a deposit upon booking, even if you make…

Southwest Airlines has been in a downward spiral since the huge amounts of snow, wind, ice and bitter cold covered the majority of the continental U.S. in the days before…

Chase offers two personal credit cards that are marketed to those who want to earn travel rewards. There’s the Sapphire Preferred, which is great for those getting into the points…

If there’s been one consistent theme in the travel industry this year, it’s flights that have been delayed or outright canceled. Reasons run the gamut from weather to short staffing…

Typically, our travels are pretty straightforward. We fly from home to where we want to go, and back home again. For one particular trip that happened a couple of years…

Most people who redeem frequent flyer miles for an airline ticket will initially do so to travel on the airline that sponsors the program. Skymiles members will book a flight…

Flashback to September 2020. I was sitting in this same chair, looking at a similar computer, and canceling our flights to Japan. It’s September 2021 and once again I had…

Psychologists say that people often get more satisfaction from planning and dreaming about a trip than from the trip itself. That’s because we spend way more time planning a trip…

When the coronavirus pandemic took hold in the US, major hotel chains responded by changing their cancellation policies. For starters, they allowed people to cancel reservations even if they booked…

Delta Air Lines made news when they removed all fees when changing or canceling SkyMiles award tickets. This eliminates the $150 fee that Delta was charging all but its highest…